Our services

We know that SMS for US airports is not completely defined; but we do know that SMS is coming and the FAA’s final rule will encompass the four core SMS elements including Safety Policy, Safety Risk Management, Safety Assurance, and Safety Promotion. Our proposed strategy is to get started before the rulemaking is finished (the Supplemental Notice of Proposed Rulemaking is now scheduled for April 2018).

Why? Because the planning and preparation will pay off later.

Our sms4airports team and partners provide you with a complete set of services to help you get started or refine any of the program elements you have now. If you would like to talk to us about specific services, please contact us at landry@sms4airports.com. We’re here to help.

Program Management/Implementation Planning:
At the forefront of a project is the planning and design work that lets you know how long the project will last and who needs to be involved. We are project and program managers that can organize and plan with you to ensure you know what commitments and budgets are needed for your program’s success. The most effective approach to preparing for SMS is to design and develop an implementation plan. We can work with you to create a plan that takes into account your staff, budget, and timeline. The plan will ensure you forecast what you need to make SMS a success.

People, Process, and System Integration: How is your organization managed today?
We will assist you in identifying, reorganizing, and hiring new staff to support your SMS. We will review with you the ways to integrate and train your staff to take on new or expanded duties and we will find ways to create a safety culture that is integrated from top to bottom. Your SMS may need a new data collection system or process; we’ll help you chose one that fits your airport size and information technology infrastructure.

Safety Policy Development:
The safety policy statement and commitment from management gives your SMS program direction and focus. We will guide you in developing a realistic policy that you and your tenants will be able to adhere to and sustain. In addition, we’ll integrate your safety policy into existing roles and responsibilities to ensure you accomplish the tangible goals you choose to follow with the right people and skills.

Safety Promotion/Training Program Development:
To get up to speed on SMS, your staff (and likely your tenants) will need a variety of training. Consider then that everyone from management to support staff will have a role in SMS and each person will require some sort of training. For example, perhaps you’ll want your management team to focus on safety culture and the ops staff to have stronger skills in accident/incident investigation and root cause analysis. Whatever the depth, focus, or format, we have solutions to help resolve your training needs including some helpful approaches to integrating reporting into your current Part 139 programs.

Safety Risk Management/Safety Risk Assessment:
At the core of the SMS is safety risk management (SRM). SRM allows you to be proactive in the way you manage operations through safety assessments (SAs) and associated documentation. In fact, the bulk of SMS work shows up here and we’re ready to help you and your staff learn how to integrate SRM into daily operations through hazard identification and risk and root cause analysis. We’re also going to help you navigate FAA’s Order 5200.11 for planning, construction and design efforts. Lastly we will break down the SA for you by demonstrating how to select a panel, collect relevant information, facilitate a SA session, design and develop a safety risk matrix, document findings, and develop mitigation strategies.

Safety Assurance (QA/QC): Through Part 139, airports have established programs for self inspections. Expanding inspections to the ramp can be either fairly straightforward or really complex depending on lease and license agreements. Our team and partners can assist with developing new inspection programs and integrating language into agreements that ensure the ramp area oversight is integrated into your SMS quality controls (QC).

We can also help you map out your quality assurance (QA) program by assessing your SMS program objectives and metrics and aligning them with realistic audits and reviews. Fundamentally, quality assurance involves validating SMS actual performance against specific targets, identifying and aggregating corresponding metrics, and conducting periodic program audits to verify that the program itself is functioning as effectively and efficiently as possible. In essence, QA is designed to assist the SMS team in answering the fundamental question, “Is SMS doing what we said it was going to do?”